Terms & Conditions
Shipping
- We do not guarantee transit times
- All return shipping charges are to be paid by the customer- we will not refund ANY shipping charges unless our faculty has shipped the wrong part.
- The ONLY exception for refunded shipping charges are in regards to late
- Express shipments and are at the discretion of our shipping company - Absolutely no guarantees
- If damaged during transit, the customer has to call UPS to inform them of the situation.
Return
- A return request must be received within 14 business days of sale
- All returns request must be approved by our faculty- No returns will be accepted without approval
- You will receive an RGA number upon approval for the return request
- No product will be accepted for return if it has been installed, attempted to be installed or used
- All returns must be received within 7 days of RGA being issued
- A 20% restocking fee will be charged on all returns- No Exceptions
- Please make sure to package your return properly- any damage PRIOR to receiving the returned product will be deducted from credit refund
- Absolutely NO refunds or returns on special order or custom items
Warranties
- All of our parts come with a three month- unlimited mile warranty
- The warranty DOES NOT cover negligence or improper use
- All warranty claims MUST go through our faculty
- We will need pictures/videos of item and specifics on damage
- We are NOT responsible for any damage to vehicles- we will only warranty and cover our own parts
- We will never pay any labor for defect parts